1. The Girl Scouts of the Chesapeake Bay Council strives to project a welcoming and inclusive environment for our members and their families. Please tell us how you would rate your overall experience with our organization. (1 = Poor, 5 = Excellent)

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5

2. How satisfied are you with the training and support you receive as a volunteer with the Girl Scouts of the Chesapeake Bay Council?
(1 = Poor, 5 = Excellent)

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5

3. How useful to you is the Council's website in helping you to access information and services as you carry out your activities in girl Scouting?
(1 = Not at all Useful, 5 = Extremely Useful)

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4. How would you rate the importance/usefulness of the following areas of the website? (1 = Low, 3 = High)

Give a Gift		N/A		1		2		3
Online Bay Shop (www.girlscoutbayshop.org)		N/A		1		2		3
Cookies and More		N/A		1		2		3
Girl Scout Forms		N/A		1		2		3
Adult Enrichment (training)		N/A		1		2		3
Online Registration		N/A		1		2		3
Volunteer Search		N/A		1		2		3
Volunteer Resource Center		N/A		1		2		3
Program Ideas		N/A		1		2		3
Campsite Availability		N/A		1		2		3
The Scoop		N/A		1		2		3
eNews/Program Update		N/A		1		2		3
News & Views		N/A		1		2		3

5. Overall, how satisfied are you with the Council's website?
(1 = Not at all Satisfied, 5 = Completely Satisfied)

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6. What would increase your satisfaction with the website?

7. The Council has two Bay Shops that offers a variety of merchandise and services, including mail-orders and the online shopping cart. How satisfied are you as a customer of the Bay Shops? (1 = Poor, 5 = Excellent)

N/A

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8. How would you rate your experience in registering for council-sponsored program events and camp facilities? (1=Poor, 5=Excellent)

N/A

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9. Please tell us which of the council’s resource centers and outdoor program sites you have utilized in the past 12 months. Please evaluate your experiences at these locations. (1=Poor, 5=Excellent)

a. Volunteer Resource Center (Newark, DE)

N/A

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5

b. Volunteer Resource Center (Salisbury, MD)

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c. Camp Country Center (Hockessin, DE)

N/A

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d. Camp Grove Point (Earleville, MD)

N/A

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e. Camp Todd (Denton, MD)

N/A

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f. Camp Sandy Pines (Salisbury, MD)

N/A

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10. To help us know who our respondents are:

A. How many years have you been a volunteer?

	Less than 1 year
	1-4 years
	5+ years

B. Select what applies most:

	Troop/Group Leader
	Service Team Member
	Parent/Guardian of a girl member
	Girl Member, age 5-17
	Member of the Community

11. Please tell us the zip code of the town where you live and/or participate in Girl Scout activities.

12. What suggestions do you have for improving your experience with the Girl Scouts of the Chesapeake Bay? Please be specific.

If you would like to be contacted by a staff member of the Council, please send an email to customerservice@cbgsc.org, or you can leave your email and/or phone number below. Thank you for taking part in our survey!

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